FAQ

1. Are all the products on Brands Of Legends authentic?
Yes. We only source from trusted suppliers and official distributors to guarantee that every product you purchase is 100% authentic.

2. How do I place an order?
Simply browse our collection, select your desired items, add them to your cart, and proceed to checkout. Once you confirm your details, your order will be processed.

3. How long does delivery take?
Brands of Legends is a concierge service: we order your item from the brand or its official distributors once your order is confirmed. Delivery takes 30 business days from confirmation, door to door across Lebanon. See our Shipping Policy.

4. Do you deliver across all of Lebanon?
Yes, we offer door-to-door delivery service across the country, including major cities and remote areas.

5. What payment methods are available?
Currently, we offer Cash on Delivery (COD). A secure online payment option will be available soon.

6. How will I know if my order has been confirmed?
After placing your order, you will receive a confirmation message via email or SMS with your order details and expected delivery time.

7. Can I return or exchange a product?
No. Because each item is ordered especially for you, all sales are final and we do not accept returns or exchanges. If your item arrives damaged or is not the one you ordered, please contact us within 24 hours of delivery. See our Return Policy.

8. Do you offer international shipping?
At the moment, our services are limited to Lebanon. International delivery is not available.

9. What should I do if my order is delayed?
Occasional delays may happen due to unforeseen circumstances. If your order exceeds the standard delivery timeframe, our customer support team will update you and resolve the issue promptly.

10. How can I contact customer service?
You can reach us by email, phone, or through our website’s contact form. Our support team is available to assist you with any questions or concerns.