FAQ

1. Are all the products on Brands Of Legends authentic?
Yes. We only source from trusted suppliers and official distributors to guarantee that every product you purchase is 100% authentic.

2. How do I place an order?
Simply browse our collection, select your desired items, add them to your cart, and proceed to checkout. Once you confirm your details, your order will be processed.

3. How long does delivery take?
Orders are processed within 24–48 hours. Delivery usually takes 3 to 7 business days depending on your location in Lebanon.

4. Do you deliver across all of Lebanon?
Yes, we offer door-to-door delivery service across the country, including major cities and remote areas.

5. What payment methods are available?
Currently, we offer Cash on Delivery (COD). A secure online payment option will be available soon.

6. How will I know if my order has been confirmed?
After placing your order, you will receive a confirmation message via email or SMS with your order details and expected delivery time.

7. Can I return or exchange a product?
Yes. If you receive a damaged item or the wrong size/product, you may request a return or exchange within 3 days of delivery. Please ensure the item is unused and in its original packaging.

8. Do you offer international shipping?
At the moment, our services are limited to Lebanon. International delivery is not available.

9. What should I do if my order is delayed?
Occasional delays may happen due to unforeseen circumstances. If your order exceeds the standard delivery timeframe, our customer support team will update you and resolve the issue promptly.

10. How can I contact customer service?
You can reach us by email, phone, or through our website’s contact form. Our support team is available to assist you with any questions or concerns.