Client Services
Shipping Policy
Brands of Legends is a concierge service. We order each piece from the brand or its official distributors once you confirm your order, so delivery takes 30 business days from confirmation.
Delivery time30 business days
How it worksOrdered for you on confirmation
WhereDoor to door across Lebanon
How our concierge service works
We do not hold every item in a warehouse. When you place an order, our team sources your piece directly from the brand or one of its official distributors. This is how we can offer an extensive selection of authentic designer products, each one ordered specifically for you.
Place your order
Add your items to the cart and check out, or use Ask for Price to request a quote.
We confirm
Our team contacts you to confirm availability, the final price and an estimated delivery window.
We order for you
Once you confirm, we place the order with the brand or its official distributor.
Delivered to your door
When your item arrives with us, we check it and deliver it to your address.
Delivery timeframes
Because each item is ordered after you confirm, delivery takes 30 business days from the date your order is confirmed. The exact timeframe depends on the brand, the item and where it ships from.
We give you an estimated delivery window when we confirm your order. Estimates are given in good faith and are not guaranteed: customs clearance, supplier delays and other circumstances outside our control can extend them. If your delivery is delayed, we will let you know and keep you updated.
Where we deliver
We currently deliver door to door across Lebanon, including major cities and remote areas. International delivery is not available at the moment.
Please make sure your delivery address and phone number are complete and correct. We are not responsible for delays caused by incorrect or incomplete details.
Delivery fees
Any delivery charge is shown at checkout before you place your order, and confirmed again by our team when we confirm your order. Prices are listed in US dollars.
Order updates and tracking
We keep you informed at each stage: when your order is confirmed, when it has been placed with the supplier, and when it is on its way to you. You can also check your order status at any time on our order tracking page or by contacting us.
Receiving your order
Our delivery partner will contact you to arrange delivery. Please check your parcel when it arrives.
If the package is visibly damaged, or the item is not the one you ordered, please tell the courier and contact us within 24 hours of delivery with photos. We will work with the supplier to put it right. All sales are otherwise final; see our Return Policy.
Payment on delivery
You can pay with cash on delivery or by Whish. If you choose cash on delivery, please have the full amount ready when your order arrives. For some items, our team may ask for a deposit when confirming your order; if so, we will tell you before anything is ordered.
Missed or refused deliveries
If we cannot reach you to complete delivery after reasonable attempts, or if an order is refused on delivery without a valid reason, we may charge any additional delivery costs. Because items are ordered especially for you, a refused order cannot be returned to the brand; see our Terms of Service.
Questions about your order?
Our client services team is happy to help with delivery dates, order status and anything else you need.